Today, I would advise learning the basic skills necessary to create and modify a query using Microsoft Access 2007. This program is very efficient and useful in your restaurant, if utilized. I would recommend using Microsoft Access to create a survey style query on your web page.

Using Microsoft Access, you can design a survey in which panelists can answer in multiple fashions. For instance, you can insert check boxes, yes and no answers, true and false, text boxes, and multiple choice. All of these options are available and will help you form both quantitative data as well as qualitative.


I would suggest always adding a few demographic questions so that you can make sure you are hitting your target market. Questions need to be worded to pull information about popular items, and even likes and dislikes. They must be specific enough so that you can gain detailed and accurate results. Also, please note that the program can be modified to send you an email after someone fills out your survey.

Preforming a task like this may be a bit time consuming, but it well worth the wait if the results help you to pinpoint issues and star items of your restaurant. People will finally have a way to give their input in, and feel as if their opinions matter, and there is nothing as important as customer satisfaction!!