As your restaurant expands, there is a great possibility that you may choose to go corporate and soon, you could be considered a SMB or a service enterprise. A smb is a small and medium sized business that is smaller in size than an enterprise and typically does not have international presence. Nevertheless, these companies may use the same technologies that enterprises use, but on a smaller scale. In this day and age, I would highly recommend using the same systems as an enterprise since it could greatly behoove you! For today's scenario, we are going to assume that your restaurant really took off, you are now the executive manager of a corporate company...
When a company in the restaurant industry goes corporate, you are guaranteed to see multiple functional units develop. With head quarters all over the United States, you desire to have each unit functioning under the same set of standards and procedures. IST 195 taught you that maintaining a solid and secure network is imperative to making this happen! What many employees don't realize though is that every move they made while signed onto this network may be monitored. This is a major asset for you as the executive management to know and understand how this system works.
Employers are able to monitor an employees productivity, liability and even security using a surveillance system. You can track the sites that your employees are visiting on work computers, scan through their emails to make sure that pertinent information is not being leaked, monitor phone calls, and even watch for illegal online activities that could negatively represent your company. It is hard to believe that your company is at this risk, but it is also nieve to believe that none of your employees will try and take advantage of their scheduled work hours on a computer. With labor costs being the most costly expenditure for a restaurant, do not take the risk of lazy employees surfing the web.
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I am not sure I agree with the monitoring systems you are suggesting. I feel as though you should be trusting your employees not to abuse there work time, instead of trying to threaten them not to do something. Are there laws preventing this?
ReplyDeleteI won't lie, I would not want to work for a company that monitored every move I made on my network, or that tracked my phone calls.
Where is the trust and respect?